Resources for Members in Australia

Australian online safety resources

The Australian eSafety Commissioner provides online-safety education, reporting tools, and support resources. Members can visit https://www.esafety.gov.au/ and the complaints information at https://www.esafety.gov.au/industry/codes/complaints.

Caribbean Hearts reporting

Members should use profile or message report controls for member-specific evidence. The secure support form in Account Settings accepts general safety concerns. Caribbean Hearts is not an emergency service and does not monitor reports in real time.

Service information

The current service is a website for adults aged 18 and older. Native-app instructions are reserved for a future app release and are not part of this website notice.

Related resources

Review the Safety Center, Community Guidelines, and Trust and Safety Policy for additional guidance.

Contact

Caribbean Hearts LLC oversees initial communications. Use the categorized Contact Support workflow whenever possible. The central business mailing address, support email, and support telephone are listed on Contact & Legal Notices. Do not send passwords, full card numbers, CVV/CVC, or unnecessary identity documents.